Save hundreds of hours and never look at another spreadsheet again. With our natural language reports, feedback from different sources is analyzed and automatically distilled into the most important themes based on the urgency of the language, customer tiers, churn risk, and more — not just volume or keywords.
Our AI tracks weekly changes in your feedback to identify emerging themes and delivers them via email every Monday. Every sentiment is backed with direct quotes, datapoints, and metadata so you never have to guess why? again.
Customers rely on our insights to increase NPS, reduce support ticket volumes, optimize time-to-market, and save on operating costs.
Customize feedback reports by data source, product hierarchy, customer segment, or market so you can hone in on what matters most. Our easy search functionality allows users to dig through any area of our analysis, including the raw data. All you need is at least 500 datapoints to get started.
of data is unstructured and
qualitative in nature.
of teams ignore this data because
it’s too hard to work with.
hours spent on qualitative
analysis by a PM or CX Lead
EVERY month.